Frontier Business, the business
services side of Frontier Communications, has a significant growth opportunity
in 2018, by helping small- and mid-sized businesses grow using their advanced
cloud-based communications services. Let’s face it, the SMB market is looking
for help, so they can lead. They must transform the way they communicate,
conduct business, gain a competitive advantage and modernize their
communications services.
Larger
companies have a team handling this, but smaller companies struggle. That’s
where Frontier has positioned themselves. As an advisor and vendor of
cloud-based UC and VoIP services. They first understand each of their business
customer’s needs, then they provide the services each needs.
That’s where Frontier has
strategically placed itself. They are a cloud based, VoIP and Unified
Communication provider. UC is one of the hottest new areas for communications
and that will continue for years to come.
Frontier Business SMB cloud-based
unified communications services
There are two kinds of providers. One that simply sells communications
services and the other also acts as an advisor, helping companies reconfigure
and transform and grow with all the new technologies.
Business customers are looking for a competitive advantage in
their industry. If their choice is to lead or to follow, small businesses want
to lead as a competitive advantage. However, they also need help sorting
through the increasing choices and confusing strategic decisions.
SMB customers all over the country are all looking for new ways
to streamline and modernize their communications. There are many different
reasons, but the bottom line is, new technology continues to transform and
re-invent the way business gets done. Early adopters often gain a competitive
advantage.
Early adopters gain a competitive
advantage
Consider how business technology has changed over time. We
remember plain old telephone service or POTS. We remember early fax machines,
the introduction of email, audio and video conferencing and web services. In
the early days of the 1990’s, new companies like AOL, CompuServe and Prodigy
transformed the way we communicated, and the way business was done.
We remember the first wireless phones that had to be installed
in the dashboard in the 1980’s. How Motorola led the handset business until the
mid 1990’s. Then they missed an industry shift and suddenly Nokia and
Blackberry were in the number one spot for the next decade. Then a decade later
Apple iPhone and Google Android were created and transformed the space once
again.
Each shift created a new set of winners and losers. These are
the types of seismic shifts that transform every industry. Your industry is
facing its own earthquake. Its own transformation. Who will the new leaders be
in your space going forward?
UC, cloud-based communications
services lead going forward
The same kind of opportunity exists today in your space. Small
and mid-size companies can rapidly grow and if they do it right, they can lead.
Every new industry was started by a small company and founder with a big idea.
You remember how Jeff Bezos of Amazon.com started, right? A
cheap desk in a tiny office with a paper sign saying Amazon.com taped to the
wall over his desk. Today he is the richest person in the United States and
countless cities are vying for the second Amazon HQ. Same with Apple,
Microsoft, Google, Facebook and so many others.
With the economy growing so rapidly, with entrepreneurs
challenging and creating new opportunities, with small and mid-size businesses
leading the way, the future is all about growth and transformation. New
companies will take advantage of cloud-based communications services. Existing
companies will transform to cloud based services as well.
Any way you slice it, cloud-based Unified Communications
services is the future for businesses of every size. Companies that embrace UC
have a better chance to grow and transform not only their company, but their
entire industry just like the Apple iPhone and Google Android did a decade ago.
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